Southwest

Business

Southwest Airlines Reaches Deal With Pilots Union

The new contract would provide raises and better benefits, following similar deals at other big airlines.

Travel

Mother, Accused of Human Trafficking While Flying With Daughter, Sues Southwest Airlines

An airline passenger said she and her daughter were racially profiled in 2021 while aboard a flight to Denver for…

Business

Southwest Airlines Faces Tough Questions From Senators

The company canceled thousands of flights around Christmas, disrupting travel for about two million people.

Business

Southwest Lost $220 Million Because of Its Holiday Meltdown

The airline canceled 16,700 flights before and after Christmas as it struggled to recover from bad weather.

Business

Southwest’s Meltdown Could Cost It Up to $825 Million

The airline has not said how soon it will upgrade the systems that contributed to mass flight cancellations, or how…

Business

Stranded by Southwest and Stuck With Unexpected Costs

Olivia Laskowski was in Nashville and expecting to fly home to New York on Dec. 27 when she received a…

World

Southwest’s Meltdown Was Avoidable, but It Would’ve Cost ’Em

Computers become increasingly capable and powerful by the year and new hardware is often the most visible cue for technological…

Business

With Only Dozens of Cancellations on Friday, Southwest Steps Closer to Normal

Barring last-minute problems, the airline was poised to return to its usual schedule, but challenges remain.

Travel

In California, Southwest Meltdown Reveals Cracks in Key Travel Link

Residents have come to rely on the airline that now dominates the California market and bridges the northern and southern…

Travel

What Can Stranded Travelers Expect from Southwest?

The troubled carrier says it will honor “reasonable requests for reimbursement” for those whose flights were delayed or canceled because…

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